Telvista Culture
Our Values
At the heart of Telvista is a set of values that brings forth the best in us and guides our relationships with each other, our clients and our customers:
Compassion: Be kindhearted and empathetic in serving my internal and external customers; appreciate othersˇ¦ perspectives in how I communicate, decide and act.
Dedication: Be committed to a greater purpose above personal or selfish interests; be courageous and persistent in overcoming adversity in my drive to achieve success.
Enjoyment: Take joy from doing my work well. I can be serious about my job without being serious about myself.
Integrity: What I think, what I say, what I feel and what I do are honest, moral and ethical.
Personal Accountability: Assume responsibility for the timely decisions, actions and outcomes made by me and my team; uphold company values, policies, and practices through proper behaviors.
Respect: Treat everyone with dignity; value everyoneˇ¦s unique contribution to the company. Have consideration for my coworkers.
At Telvista, people make the difference. Whether you are looking for full-time or part-time opportunities, just getting started in or rejoining the workforce, Telvista is an excellent place to learn valuable skills.
Our agent team members are our front line support aiding our clients' customers in a variety of ways through phone, chat and email interaction. They provide 24/7 technical and help desk support, customer service and sales solutions to clients in the retail, computer hardware and software, telecommunications, Internet service providers, and travel and tourism industries.
We encourage a team environment and offer team member recognition programs specific to each client account. We currently offer a benefits package to full-time team members which includes: medical and dental coverage, 401(k), long-term disability, life insurance, paid sick time, paid personal time, and paid holidays.
Telvista provides equal employment opportunities to all individuals based on job-related qualifications and the ability to perform the job, without regard to age, sex, race, color, religion, national origin, disability, sexual orientation, veteran, or marital status. Telvista employment offers are contingent upon the results of a drug screen, background check and DHS/SSA verification of eligibility to work in the United States.
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