Service

Telvista serves a diverse client base in industries including telecommunications, technology, travel, financial services, retail and more. We have a unique ability to scale and grow with our clients while offering the attentiveness, flexibility and focus available only with a more nimble partner. Whether you need 25 seats or >1,000, our personalized approach and attention to detail ensure a successful partnership.

Contact Center

service

In today’s world, customer expectations are fueled by the explosive growth of social media and mobile access. We understand and embrace the social customer whether they choose social media as their preferred channel or come to it out of frustration.

Social Media & Omnichannel

Service

Telvista IT (Powered by HITSS) can help define and support your strategies, make your company smarter, more productive and efficient, minimize risks and reduce costs.

IT Solutions

Cars

Telvista puts "pedal to the metal" for car rental company

Client: A leading global car rental company

To remain competitive in a tough industry, travel companies constantly seek to reduce costs. Our client owns and franchises one of the world’s best-known car rental brands, with nearly 1,900 rental locations worldwide.

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Telvista increases value through technology

Client: Global convenience store chain

Telvista lowered costs and increased support for one of the largest convenience store chains in the retail industry which operates nearly 6,000 stores in the U.S. and Canada and more than 25,000 stores worldwide

Awards & Certifications

Telvista has earned awards that demonstrate our commitment to delivering services that meet or exceed the highest standards. This, combined with more than 20 years contract industry experience providing solutions to long-standing clients, is a sign of our strength.  When you partner with Telvista you can count on your customers receiving the industry’s best customer experience.

 

2015 GIL 88 LATIN AMERICAN

PCI

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Locations

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beenhere Mexico and USA

Telvista contact centers are strategically located throughout the United States and Mexico. Our multi-cultural, bilingual support team members provide our clients with reliable service excellence and their customers with superior customer experience.