Social Media Services

Telvista recognizes the growing importance and cultural significance of social media, and is committed to developing customer relationships that keep our clients’ brands and reputations intact and their customer base growing. We developed our Social Media Services offering, a solution that helps clients improve customer loyalty to their brands. Telvista uses leading-edge technology and processes to help clients engage more effectively with their "social" customers:

  • Listening, including sentiment coding and top topics analysis
  • Notification
  • Analytics
  • Engagement
  • Contact center integration
Telvista Solutions