Telvista continues to be a leader in the call-center outsourcing industry. We encourage you to take a moment and read more about our ideas, products and successes.
We know you’ll be pleased by our stories and results, and you’ll recognize the value Telvista grants to your organization. We’re sharing our success stories, case studies, product sheets, and white papers.
Success Stories
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Telvista Puts Pedal to the Metal for Car Rental Company
Client: A national car rental company
To remain competitive in a tough industry, travel companies constantly seek to reduce costs. Our client owns and franchises one of the world’s best-known car rental brands, with nearly 1,900 rental locations worldwide. Read More >
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Telvista Increases Value Through Technology
Client: Global convenience store chain
Telvista lowered costs and increased support for one of the largest convenience store chain in the retail industry, which operates nearly 6,000 stores in the United States and Canada and over 25,000 stores in 17 other countries throughout the world. Read More >
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Telvista Keeps the Money Flowing
Client: Global wire transfer company
The client: A global leader in money transfer and message services, with a history of pioneering service. The solution: improve cost structure and customer care quality at the same time. Read More >
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Major Internet Provider Speeds Up DSL Service
Client: Global internet provider
In the highly competitive Internet market space, every advantage counts. Technical support from Telvista takes proactive steps to resolve customer issues faster than ever, with consistently high-quality results. Read More >
Product Sheets / White Papers
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Contact Center Outsourcing
"We make better business decisions because of the recommendations we get [from Telvista] based on our data." Read More >
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Email & Chat
"Telvista provides secure and reliable email and chat tools proven to increase revenue, reach more customers..." Read More >
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IVR Post-Call Surveys: The Voice of the Customer
"Looking for tools to manage a high-quality outsourcing program..." Read More >
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IVR
"Telvista IVR Solutions can provide new insights into your customers while improving your customer service experience..." Read More >