Telvista has developed two simple demonstrations to illustrate various features and applications of the Telvista Automated Agent. Going beyond automated surveys, the Telvista Automated Agent integrates with your systems to process transactions, look up and deliver status updates, and verify or collect valuable customer account information. It can be as effective as a “live” contact center agent. Imagine what you could achieve through automation.

This demonstration illustrates how leading companies are measuring overall customer satisfaction and effectiveness of contact center operations. You will participate in an imaginary survey using the Telvista Automated Agent. After you make your selections you will have access to a real-time, online report documenting your responses. Click here for instructions.

This demonstration illustrates how simple it is to make changes or updates to your questions using the Telvista Automated Agent. You will create your own survey, interact with it, and access a real-time, online report that not only documents your questions but also records your responses to them. Click here for instructions.

Both demonstrations allow you to sample the outbound capability of the Telvista Automated Agent. Enter your call-back telephone number in the space provided. Call-back could take up to 2 minutes for processing – it’s worth the wait!