Contact Center Operations

• Are you an expert in Contact Center Client Operations?
• Do you have the ability to lead, grow, develop and promote a team of customer support agents to the next level of excellence?
• Do you have a strong desire to be the best?

...answer the call!

At Telvista, our Contact Center Operations team members are industry professionals who can design, manage and monitor the daily operations of our contact center departments to ensure quality and productivity goals and objectives are met for our clients and our customers. Who can guide and lead our Customer Support agents to the next level of delivering exceptional support. Who are dedicated to the concept of quality customer service.

We look for high-quality individuals who are subject matter experts in Contact Center Operations services in the following areas:

• Contact Center Supervisor
• Contact Center Operations Manager
• Contact Center Training Specialist
• Quality Assurance Specialist
• Traffic and Scheduling Analyst

Search our jobs now for current opportunities.