Home Agent
We position our clients for success by delivering inbound contact center services that allow them to focus on their core business while maximizing profit. Telvista offers customers an at home solution in addition to our brick and mortar sites. We leverage our superior delivery processes as well as our leading-edge technology in order to provide clients service delivery agility. Benefits of Telvista’s at home model include:
- Flexibility in scheduling
- Broader labor pool
- Business continuity planning
- PCI-DSS Level 1 certified environment
- Improved profitability
